Most Asked

Returns + Exchanges

We believe in dead simple returns and exchanges. Here are the rules:

- Returns are allowed within 30 days of purchase.

- Your items must be returned in brand new condition.

- You can return your item for a store credit (free!), an exchange (free!), or a refund ($8 restock fee).

Start your return or exchange here.

Let's keep this simple. Here's how it works:

1) Click here to get started

2) Enter your order details

3) We'll send you a prepaid return label

4) Ship us the package and we'll get all squared away once we receive it.

Reminder: You can return your item for a store credit (free!), an exchange (free!), or a refund ($8 restock fee).

Orders

Just about everywhere on planet earth!

Just about all orders take a day or two to ship out, but occasionally they can take up to a week. 

If there are further delays, we'll shoot you an email with updates.

Got a code? Good work! Go ahead and enter it at checkout. There is no place to enter it in your cart.

Discount codes cannot be combined with other codes or offers at the moment. Sorry y'all! 

Glad you asked! You can grab one right here and we'll send the code via email to whoever you'd like.

Brand Stuff

We do occasionally run sales and gift with purchase events throughout the year. The best way to stay in the loop is by joining our email list or following us @serengetee.

We work with and support fabric makers, artists, and artisans in over a dozen countries.

10% of our profits go directly back to the artists or grassroots causes in their communities! So far, we've given over $160k to our talented partners and amazing causes.

Ready to join the most adventurous rep fam on planet earth? You can find the 5-minute application and more info right here.

There are SO many, but here are our faves:

1) Lifetime 30% off code

2) Exclusive rep packs, items, and deals

3) Cash payouts for rep referrals

4) Weekly rep contests with absurd prizes (including our Guatemala Rep Trip!) 

5) Rep meet ups with a global traveler network

6) Earliest access & VIP support

*You can apply right here in 5 minutes.

Great question! You can check our size guide here.

If you still have questions, please reach out :)

For all of our tees and sweats, wash cold and dry low, and lay off the high heat.

Reach Out

Still not sure on something? Reach out to us here!